Shipping policy

SHIPPING RATES & DELIVERY TIME:

Orders are generally shipped using UPS or DHL. The shipping fee & delivery time will vary based on the country the order is shipped to.

Shipping charges for your order will be calculated and displayed at checkout.

XENON KITE-BUDDIES & KITE-COUPLE DEAL:

FREE Worldwide shipping for any order of 2 boards or more (complete with Pads&Straps).

DOMESTIC SHIPPING IN POLAND:

Deliveries within POLAND are charged 5€.
Estimated delivery time is 1-3 business days.

SHIPPING TO THE EUROPEAN UNION:

Deliveries to most EU countries are charged 25€. 
Shipping charges may be higher for some EU locations.
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time is 2-5 business days.

SHIPPING TO MAINLAND UK:

Deliveries to mainland UK are charged 25€.
Estimated delivery time is 3-5 business days.

The export price of orders placed and shipped outside of the European Union is reduced by 23% VAT. In this case, it is the Purchaser's own responsibility to check and pay for potentially applicable fees/taxes.

SHIPPING TO USA & CANADA:

Deliveries to USA & CANDA are charged 129€.
Estimated delivery time is 4-6 business days.

The export price of orders placed and shipped outside of the European Union is reduced by 23% VAT. In this case, it is the purchaser's own responsibility to check and pay for potentially applicable fees/taxes.

INTERNATIONAL SHIPPING RATES:

For deliveries to countries other than stated above and that do not appear at checkout, please contact us ahead of your purchase so we can offer you the best possible shipping options tailored to your own location:

info@xenonboards.com
WhatsApp: +48 664 578 513

The export price of orders placed and shipped outside of the European Union is reduced by 23% VAT. In this case, it is the purchaser's own responsibility to check and pay for potentially applicable fees/taxes.

IMPORT DUTIES AND CUSTOMS, TAXES:

Your order may be subject to import duties and taxes (including VAT), which are incurred once your shipment reaches your destination country. Xenon Boards is not responsible for these charges if they are applied. They are your responsibility as the customer. We recommend you contact your local government agency to know the customs, fees, duties and taxes for your country.